Didim Sansiro
Frequently asked questions
Features that work on the site today and information that is confirmed. No promises are made on anything not yet confirmed.
Finding products
How do I find a product by its code?
Type the code into the search box: E-23, e23 and E 23 all find the same product. If the code matches exactly, that product appears at the top of the list.
Search productsCan I search by a note I like?
Yes. When you type a note such as “vanilla” or “lavender”, products whose official note list contains that note are added to the results and marked “matched in notes”. Notes can be searched in Turkish, English or German.
I don't know exactly what I'm looking for. Where should I start?
The “Find your scent” guide narrows down the perfumes with questions about scent family, notes you love and avoid, gender and budget. Each suggestion says why it was made.
Find your scentWhy do the filters change by category?
Each filter only shows options for which the selected type has information; for example, room and car fragrances have no gender or scent family information, so those filters are hidden.
Size, price and comparison
How do I choose between different sizes?
When you select a size on the product page, the price, image and the item added to the bag change together. You can also change the size of multi-size products in the bag.
What does “price per 100 ml” mean?
It is the price calculated per 100 ml so that products in different sizes can be compared fairly. It is not calculated for sets and accessories.
How many products can I compare?
Up to three at a time. You can add them with the “Compare” button on product cards, or open two products side by side in one tap with “Compare with this product” under similar products.
ComparisonAre the “Close to this scent” options the same scent?
No. Closeness is based only on the published scent family and shared notes; it does not mean they are exactly the same scent.
Are prices shown in another currency?
No. When the site is shown in English or German, prices are still shown in Turkish lira (TRY); the currency is not converted.
Favourites and bag
Where are my favourites and bag stored?
Only in this browser. There are no accounts and this information is not sent to any server; it does not appear on other devices and is lost when browser data is cleared.
My favouritesWhat is the scent journal?
Using the “My scent journal” line on a product page, you can mark a scent as “Want to try”, “Tried, liked it” or “Not for me” and add a short note. Your notes are not published as reviews; they stay only in this browser. If you like, you can start the “Find your scent” guide from the perfumes you liked.
My favourites and scent journalHow do I move my journal to another phone or browser?
Use “Download backup file” at the bottom of the favourites page to save a file, then add it in the other browser with “Restore from backup”. Before restoring, you see what will be added; existing entries are not deleted. Your bag and prices are not included in the file.
I removed a product from my bag by mistake.
Use the “Undo” that appears right after removing it to put the product back in its place. “Move to favourites” can be undone the same way.
Can I place an order?
Not yet. The site is in preview; no payment is taken and no order is created.
Not yet confirmed
What are the shipping, delivery and return conditions?
When online ordering opens, shipping, delivery times, returns and payment options will be published on this page and in the relevant agreements. No conditions are promised at this time.
If your question is not answered here, see the contact page.